Confirm providers at the property, not the neighborhood.

Use the FCC National Broadband Map to see reported fixed and mobile availability, then ask providers to confirm the full service address, plans, installation path, equipment, fees and timing. If a high-reliability connection matters, ask about a separate backup path and test indoor cellular reception. A coverage map is not a speed test or installation guarantee.

Identify the water and wastewater arrangement.

Confirm the provider for potable water and wastewater, whether the parcel is inside the service area, and any extension or connection obligations. Some properties use a private well or an on-site sewage facility. Request records and inspections from the relevant authority and qualified professionals; a nearby main or utility map does not establish that service is connected or available to a particular lot.

Ask what happened during past outages.

Austin’s official Winter Storm Uri reports describe prolonged freezing weather, power interruptions, water-system impacts and residential pipe damage in February 2021. For a specific home, ask about prior outages, freeze protection, plumbing repairs, generator transfer equipment, batteries, roof and tree damage, and insurance claims. Have qualified contractors assess electrical capacity, safe equipment and current code requirements before adding backup power.

Screen flood, wildfire and heat exposure by address.

Use FEMA’s flood maps and the Texas A&M Forest Service wildfire-risk tools as initial screens for the parcel, then ask qualified professionals and insurers about site conditions, mitigation, coverage and exclusions. NOAA climate normals describe a station and long-term regional pattern, not the conditions inside a particular home. A map or regional average is not an insurance quote or parcel-level risk determination.

Make the office usable before the first call.

During a showing or inspection, check indoor cell service, room separation, noise, daylight, heat gain, cooling, outlets, network cabling and whether two household members can work privately. Confirm any changes with the owner, association and permitting authority. Test your chosen connection after installation rather than relying on a seller’s verbal description.

Keep a document trail.

Save provider availability responses, utility confirmation, septic or well documents, service contracts, outage details, permits and inspection findings with the property file. Note who confirmed the information and when. Repeat checks if the property, service plan, work arrangement or installation scope changes.

SOURCES & FURTHER READING

FCC National Broadband Map ↗Austin Water service area map layer ↗Austin Water on-site sewage facilities ↗Travis County OSSF permit process ↗Austin Water cold-weather tips ↗Austin Winter Storm Uri after-action resources ↗FEMA Flood Map Service Center ↗Texas A&M Forest Service wildfire risk portal ↗NOAA NCEI climate normals ↗Texas Department of Insurance: home insurance ↗